Listmonk broadcasts to 43K contacts and 5K emails
Campaigns are created in Listmonk — the self-hosted email marketing platform. Six design variations are available: white/clean, cream/gold, navy, and three calendar-themed templates, each matching different campaign types and tone.
smtp.gmail.com:587 using nexushub.ai@gmail.com.
SMTP_PASSWORD (NOT SMTP_PASS)Two major lists are available: 5,082 email addresses and 43,090 phone numbers (used for WhatsApp broadcast). Campaigns can target all contacts, previous patients, contacts with a specific procedure interest, or a geographic area.
Listmonk sends in batches through SMTP, handling rate limiting and bounce processing automatically. Campaign 1 ("We Miss You") was sent 2026-03-28 — 2,554 of 5,082 emails were delivered.
Listmonk tracks delivered, opened, clicked, bounced, and unsubscribed counts per campaign. These metrics feed into the weekly briefing report Karen generates for Oshun leadership.
If a recipient replies to a campaign email, the response comes in through SMTP. For contacts already in Chatwoot, the reply appears in their existing conversation thread — Karen responds naturally in context, just like any other message.
Every campaign email includes an unsubscribe link (required by law). Listmonk processes removals automatically — the contact is removed from future campaigns but their conversation history and contact record are fully preserved.
contacts table is NOT deleted — only removed from Listmonk subscriber list.